Frequently Asked Questions

Here you can find all answers to your questions.
Are urgent care centers open on holidays?

Yes. All Get Well Urgent Care centers are open 7 days a week from 8:00am – 9:00pm, even during holidays!

Can I walk in to Get Well Urgent Care clinic?

Yes, we’re open 7 days a week and no appointment is needed.

Do I need an appointment for urgent care?

No. You never need an appointment to visit a Get Well Urgent Care center. We see all patients on a walk-in basis.

Do I need insurance to visit a Get Well Urgent Care center?

While we accept most insurance plans, insurance is not required to visit. We also accept cash, checks and credit cards. Click here to see list of accepted insurance providers.

Do I need my insurance card to be seen at Get Well Urgent Care?

To determine your insurance coverage, we’ll need to see and make a copy of your insurance card. Otherwise we cannot bill your insurance. If you don’t have your insurance card, we can still see you, but we cannot bill your insurance.

Do you accept my insurance?

Most insurance plans accepted at Get Well Urgent Care centers. Click here to see list of accepted insurance providers.

Do you provide X-rays at your facility?

Yes. All Get Well Urgent Care centers include state of the art X-ray equipment.

Does Get Well Urgent Care follow up with patients?

Get Well Urgent Care follows up with all patients within three days of a visit. We would also be happy to follow up with your primary care physician if you request us to do so.

How do I know if I need Urgent Care or the ER?

If you think that your medical condition is life threatening, you should be seen in a hospital emergency room and should call 911. The ER treats life threatening medical conditions, such as chest pains, severe wounds or amputations. Urgent care centers are intended to treat patients that need proper medical attention fast but do not need to visit an emergency room.

How does urgent care compare with hospitals and primary care physicians regarding wait times?

The average wait time at a Get Well Urgent care is less than 30 minutes. On average, an entire visit to a Get Well Urgent Care center is less than 1 hour.

How Long Has Get Well Urgent Care been in Business?

Get Well Urgent Care has been making patients happy since 2010.

What can Get Well Urgent Care centers treat?

Get Well Urgent Care centers treat everything from common injuries and illnesses to minor surgical procedures, such as stitches. We also provide immunizations, sports physicals, EKGs, and X-rays.

What is urgent care and how does it work?

Urgent care centers are intended to treat patients that need proper medical attention fast but do not need to visit an emergency room. Urgent care centers are open longer than standard primary care centers and do not require an appointment to visit.

What time are Get Well Urgent Care centers open?

Operating hours for Get Well Urgent Care centers are based on the location. Click here to choose a location near you.

What will I find at a typical Get Well Urgent Care center?

Get Well Urgent Care prides itself on keeping a warm and welcoming environment for its patients. Get Well Urgent Care centers include many private treatment rooms. Our urgent care centers include state of the art equipment at all locations. All of our treatment rooms are given the proper aesthetic attention to offer comfortable, pleasing experience. We want you to get well immediately!

Who does Get Well Urgent Care treat?

We treat everyone! Urgent Care is intended to treat all patients with anything from common injuries and illnesses to those needing minor surgical procedures.

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Words from Patients
  • Very good place. I have been few times and have very good experience. I have seen this doctor from last year who is very friendly and made me comfortable every time I am there. I have also taken my kids there and were quickly taken care of. staff is very respectful too. I would highly recommend using them.

    Creator12 Southfield, MI
  • They took us in right away, the staff was extremely courteous and so was the Doctor. They were extremely thorough and we were in and out with e-scribed scripts at the pharmacy up the street. And were home with extensive treatment and prescriptions in an expedited manner! I highly recommend them and actually we changed them to our primary care facility also. Everyone was professional and they have a full line of equipment without the wait of an emergency room.

    CarolMD Southfield, MI
  • They have only been at this location for a little over two years and the facility was SPOTLESS as any healthcare facility SHOULD BE. I walked in because of a persistent cough that would not go away for several days already and causing me to lose some sleep at night. I arrived there with several people ahead of me, half of whom have children under 5. I was promptly greeted at the door and my information was taken. When my name was called, it took me less than 20 minutes to be seen by the doctor and get my prescription written.

    Ruffy Warren, MI
  • Came in on a Saturday morning with my daughter fearing she had an ear infection. She did, unfortunately, but the staff and the doctor are friendly and professional, the facilities are very clean, and the wait was short. We'll definitely be back the next time we're in need of urgent care.

    Janet Warren, MI
  • The staff is extremely friendly, and will do everything in their power to help. This office is all around great, efficient, and know what they are doing. The pharmacy next door is just as great, I now will not fill any medication at any other pharmacy because I like their staff and people that much.

    Emily V Plymouth, MI
  • The office staff is kind and helpful. The service was excellent and quick. I also like that there is a pharmacy next door conveniently located too!!

    Theresa S Plymouth, MI
  • Love this office! Even though it's an Urgent Care Center, I use it as my kids' Doctor's office since they take their insurance. Staff is wonderful & the Doc's are very professional and caring. I would highly recommend.

    Manal J Roseville, MI
  • Awesome staff. Very friendly and helpful. Dr.Hammoud was very nice and referred me to a pharmacy that charged 1/2 what Meijer did the last time I needed the prescription. From the minute I walked in the clinic, to the minute I walked out was 27 minutes. Very quick and efficient. I would recommend this place to anyone and will go back if I ever have the need.

    KLR18090 Roseville, MI